Returns
Can I return a product? Yes. If your item arrives defective, damaged or not as described, you can return it within 48 hours of delivery.
Do I get a refund or exchange? You may get am exchange if available;. Refunds are processed within 30 days back to the line you made payment with.
How long does the process take? 30 Business days after we have received the returned item.
How do I start a return? Contact us immediately via - ingoimports.ke@gmail.com? +254745083973
What items are not eligible?
- Items damaged after delivery due to misuse
- Products used beyond initial inspection
- Clearance or final sale items
