Customer Service

Our Commitment - We are dedicated to giving every customer a smooth, reliable shopping experience from inquiry to delivery.

Contact Channels - Email us at ingoimports.ke@gmail.com / WhatsApp or Call +254745083973/ Website: ingoimports.co.ke

Operating Hours - 9.00AM - 5.00 PM (Monday- Friday)

Delivery Support - We ensure fast secure delivery within Kakamega and other counties according to the delivery period of 2-3 weeks importation.

Payment Assistance - Need help with checkout or payment confirmation? Our team guides you step-by-step via WhatsApp or email.

Returns & Exchanges - If your item arrives defective or not as described, contact us within 48hours for a replacement or refund.

Customer Care Promise - We treat every customer like family - with honesty, speed and respect. Your satisfaction is our success.